Fees and Commissions

Transaction Commissions
 Pago Individual business
Transactions within the “Pago” platform 0 0
Top up (fill) of the “Pago” account with a debit/credit card 3% of the value 3% of the value
Payment of vehicle fines (e-fines) regardless of license plate 30 Lekë after the third fine within the calendar month; 30 Lek for each fine
Cash In via agent (Raea) 1.5% min 200 ALL 1.5% min 200 ALL
Incoming transfers within the country (Sending banks may apply commissions according to their policies) 0 ALL Commission Pay 0 ALL Commission Pay
Outgoing transfers in Albanian Lek within the Republic of Albania (AIPS and AECH)
Towards FiBank 0 100  ALL
Under 100,000 ALL (AECH) – standard value date D+2 0 100  ALL
Under 100,000 ALL (AECH) – urgent value date D 200 ALL 300  ALL
100,000 to 1.5 million ALL (AECH) normal value date D+2 250 ALL 500  ALL
100,000 to 1.5 million ALL (AECH) urgent currency date D 500 ALL 600  ALL
Over 1.5 million ALL – standard value date D+2 450 ALL 500  ALL
Over 1.5 million ALL – urgent value date D 700 ALL 800  ALL
Outgoing transfers in Euro within the Republic of Albania
Outgoing transfers in Euro within the Republic of Albania min. 6 Euro – max. 50 Euro 0.15% 0.15%
Debit card fees
Payment Card Printing 1 000 ALL 1 500  ALL
CASH withdrawal at ATMs of the “Pago” Network 0 0
CASH withdrawal at non-Pago Network ATMs within the Republic of Albania 150 ALL 200 ALL
CASH withdrawal at non-Pago Network ATMs outside the Republic of Albania 2% min 300 ALL 2% min 300 ALL
Purchase commissions:
Purchase at the “Pago” Network POS 0 0
Purchases at non-Pago Network POS within the country 0 0
Purchases at non-Pago Network POS abroad 0 0
Purchase at VPOS 0 0
Other committees
Balance verification at ATMs of the “Pago” Network 0 0
PIN change at ATMs of the “Pago” Network 0 0
Changing PIN at ATMs of other banks 30 ALL 30 ALL
Physical card printing upon request for clients aged 18-23 800 ALL 1500 ALL
Annual maintenance fee 0 0
Account closure 500 ALL 800 ALL
Limits for card transactions
ATM withdrawal limit in 24 hours; 70 000 ALL 250 000 ALL
Maximum daily usage limit at POS 200,000 ALL 400 000 ALL
Maximum daily internet limit 150,000 ALL 250 000 ALL
POS Commissions
Minimum Commission N/A 25 ALL
Maintenance Fee (annual) N/A5 000 ALL
Return Many N/A1,000 ALL/incident
Inactivity Fee N/A3 000 ALL/month
POS fee N/A5 000 ALL/one-time
Damage / Loss N/A18 000 ALL
vPOS Commissions
Implementation fee N/A100 Euro
Standard service fee N/A240 Euro yearly
vPOS website customization N/A50 Euro/Modification
POS Closure/Modification N/A25 Euro
Partial refund fee N/A5 Euro
Transaction feeN/AAs per the agreement
Fees for ‘Pay by Link
Implementation fee N/A0
Standard service fee N/A0
Partial refund feeN/A5 Euro
Fee for disputed transactions (Chargeback)N/A12 Euros for each case of dispute
Transaction feeN/AAs per the agreement

For any changes to Fees and Commissions, clients will be notified 15 days in advance via email, SMS, or the ‘Pago’ app.

Latest update 07 July 2025.

Pago is registered in Albania as a trademark of Rubicon Sh.a.

We are licensed (No. 52, dated 22.01.2022) by the Supervisory Council of the Bank of Albania as an electronic money financial institution.

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